How We Work
Four steps from the first call to the start of your project.
The four steps
Every Atlas project follows the same four steps. Here is each one, in John's words.
Lead Qualification
Establish expectations and determine whether Atlas is the right company for your needs.
Interview, Site Survey, Inspections, and Building Science Assessments
Pairing an interview with the service that you are seeking out allows us to take the time to understand your long term plans so that we may best serve them. Once we perform the information gathering visit, we can move onto the next step.
Estimates and Recommended Courses of Action
After step two, we can consider information learned and measurements taken and develop estimates and recommendations. Once we have provided you with the information you need to make a decision, the ball is in your park.
Contract, Deposit, and Project Start
Once we sign a contract and money has changed hands, we can lock you into the schedule.
What you can count on along the way
- Open Communication, 7 Days a Week. John Barker responds to clients all week. Have a concern that can't wait? Reach out!
- Atlas Owns the Risk. Atlas takes full responsibility for the work of every subcontractor on behalf of the customer. This means that if a subcontractor makes mistakes, we will make it right regardless of if the subcontractor makes things right with Atlas. We take pride in protecting our clients with thorough vetting as well as absolute follow-through in the realm of responsibility.
- Daily Cleanup in Occupied Homes. We clean up any mess that would disrupt day-to-day living while the project is underway.
Before the site visit
If you want a number first, the Instant Ballpark gives a range for common projects, and the cost planner covers additions, ADUs and new homes. Bring photos, plans or a list of what bothers you about the house. Nothing is too small to mention.
What the written estimate covers
The estimate lays out the scope of work, what is included and what is not, and our recommendations based on what we found at the house. Where it helps, it lays out more than one option so you can choose. Town permit fees, where a permit is required, are listed separately. Nothing in the estimate is a surprise later: if something is uncertain until the work is open, the estimate says so.
Older homes
On homes built before 1978, lead-safe work practices are part of the scope from the first estimate. If we find hidden damage once the work is open, we show you and price the repair before closing it up.